Using this Manual
This is the latest version of Swindon Children, Families and Community Health Procedure Manual. It is usually updated twice a year to include legislative changes and developments in practice. The current amendments were included to reflect changes in practice guidance and working practices in Swindon. Over time the intention is for the manual to develop and contain resources and documents which assist workers in providing a high quality service to children and families within the Borough.
The next scheduled update will be published in April 2024.
For further details of how you can contribute to this on-going programme of work, please contact Jackie Chipping (JChipping2@swindon.gov.uk).This quick guide explains how the manual works.
1. About this Manual
This is the updated manual for Swindon Children, Families and Community Health Services and it replaces any previous Swindon Children, Families and Community Health Policies and Procedures. Any copies of these old policies should be discarded.
This manual contains the policies, procedures and guidance for Swindon Children, Families and Community Health. It also contains a Resource Library where you will find many useful assessment tools, longer policy documents and other resources relevant to your role.
For further details of how you can contribute to this on-going programme of work, please contact Rebecca Lafferty, Business Improvement Support Officer, Service Improvement and Quality Assurance Team (RLafferty@swindon.gov.uk) or Jackie Chipping, Principal Social Worker (JChipping2@swindon.gov.uk).
This manual will be updated on a regular basis and a summary of the new and updated chapters will be located here. The manual will be updated twice a year. The next scheduled update will be in September 2023.
If you want to make an amendment to an existing chapter in the manual for inclusion at the next update, please contact your Manager.
This shows a brief guide of what has been updated on this occasion. Tri.x retain a full copy of earlier versions of the manual, so if you need to check on the procedures in force at any particular time since 2013 we will be able to provide this for you.
3. Resource library
This manual contains a Resource library which can be accessed via the navigation bar. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.
We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:
|'Home' and 'Resource'||This is a generic term which means Children's Home, Foster Home.|
|'Child' or 'Young Person'||Both of these terms are used to mean any child under the age of 18.|
|'Staff' or 'Carer'||Means all Staff and Carers (including) whether employed or not.|
|'Manager'||Means Team Manager, it also means YOT Team Manager.|
|'Line Manager'||Means the first Line Manager of a team/service.|
|'Parent'||Means person with Parental Responsibility.|
|'Regulatory Authority'||Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.|
|'Social Worker'||This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.|
5. Glossary and National Contacts
The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.
6. Regulatory Compliance
Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.
7. Register for Updates
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10. Printing and Retaining Copies
The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. However there will be times when hardcopies of chapters will need to be printed, the printer icon at the top right of every page will link to the printer setup page.
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